When will my book arrive?

IMPORTANT READ: During January we will be on vacation

The store will remain open!

Therefore YES, you will be able to make online purchases throughout the month.

When will we ship your order?

• If you buy products in PRE-SALE before December 31, they will be processed normally and will be shipped from February 3, 2025. 

• Purchases of pre-sale products made between January 1 and 31 will be processed from February 3, 2025, and the delivery period will begin to count from that date.
• Purchases of products in IMMEDIATE STOCK made between January 1 and 31 will be shipped from February 3, 2025.
• If you want to give a gift from our online store during this period, our special recommendation is a GIFT CARD. When purchasing it, an email will automatically be sent with a coupon for the amount you select. You can share it with the recipient so they can choose the book they like the most.

When your book will arrive will depend on its AVAILABILITY

In our online store, you will find 3 statuses on products that are decisive in relation to shipping and delivery times. It is possible that your purchase contains books with different availability, so It is important that you know how to identify them:

Products in immediate stock:

Products available in immediate stock can be shipped on
same day of purchase (if made before 1:00 p.m.) or the next business day. At the time of purchase, you can choose the shipping method and once the product is shipped, the delivery time will depend on the Delivery method selected and remains out of our responsibility.

Pre-sale products:

These products have an estimated delivery time between 10 and 20 business days from the
confirmation of the purchase, as they require a waiting period until they reach our warehouse before being
dispatched. All pre-sale products are duly identified in their description, in
green color, above book review. This way:



Important: On some occasions, the pre-sale period may extend beyond 20 business days due to external factors. If this happens, we will contact you one or two days before the deadline to offer you the following solutions:

• Keep the purchase and wait for the arrival of the product.
• Request a full refund.
• Exchange the product for another available in immediate stock.

We are committed to offering you the greatest clarity and keeping you informed at all times.

Partial shipping for pre-sale products

In some situations, if you make a purchase that includes pre-sale products (which take a while to arrive) and books

In immediate stock, we can manage a partial shipment at the customer's request. This means we can send you

first the books in immediate stock and, later, the book in pre-sale.

It is important to note that partial shipping may generate additional costs, since two shipments will be made.

separate shipments. However, if the pre-sale product exceeds the estimated waiting time due to factors

external, partial shipment will not generate any additional cost.

Products out of stock

When a product appears "out of stock" it means that it is NOT available at this time in our warehouse or at the distributor. If you are interested in that book, we invite you to contact us so we can add you to a waiting list and notify you when it is available again.

Do you have any questions or queries?  

If you need help, we are here to solve!  

Write to us now and we will respond to you as soon as possible.

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