When your book will arrive will depend on its AVAILABILITY
In our online store, you will find 3 statuses on products that are decisive in relation to shipping and delivery times. It is possible that your purchase contains books with different availability, so It is important that you know how to identify them:
Products in immediate stock:
Products available in immediate stock can be shipped on
same day of purchase (if made before 1:00 p.m.) or the next business day. At the time of purchase, you can choose the shipping method and once the product is shipped, the delivery time will depend on the Delivery method selected and remains out of our responsibility.
Pre-sale products:
These products have an estimated delivery time between 10 and 20 business days from the
confirmation of the purchase, as they require a waiting period until they reach our warehouse before being
dispatched. All pre-sale products are duly identified in their description, in
green color, above book review. This way:
Important: On some occasions, the pre-sale period may extend beyond 20 business days due to external factors. If this happens, we will contact you one or two days before the deadline to offer you the following solutions:
We are committed to offering you the greatest clarity and keeping you informed at all times.
Partial shipping for pre-sale products
In some situations, if you make a purchase that includes pre-sale products (which take a while to arrive) and books
In immediate stock, we can manage a partial shipment at the customer's request. This means we can send you
first the books in immediate stock and, later, the book in pre-sale.
It is important to note that partial shipping may generate additional costs, since two shipments will be made.
separate shipments. However, if the pre-sale product exceeds the estimated waiting time due to factors
external, partial shipment will not generate any additional cost.
Products out of stock
When a product appears "out of stock" it means that it is NOT available at this time in our warehouse or at the distributor. If you are interested in that book, we invite you to contact us so we can add you to a waiting list and notify you when it is available again.
Do you have any questions or queries?
If you need help, we are here to solve!
Write to us now and we will respond to you as soon as possible.
